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CUSTOMER SERVICE

Mobile Phone

CONTACT & SUPPORT

Contact us with all of your issues, questions, problems, etc. If we do not respond immediately, give us up to 48 hours, and your case will be resolved.

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CALL US

304-844-0010

MON-FRI: 3pm to 9pm

CHAT WITH US​

Representatives and Advisors are available:

MON-SUN: 8am - 9pm

WE'RE ALWAYS HERE TO HELP, JUST FILL OUT THE FORM BELOW

Contact

CONTACT SUPPORT

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FREQUENTLY  ASKED QUESTIONS

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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